Leadership Competencies

The Amref Leadership Framework Model (ALF) is a tool to guide professional development at Amref. It provides a set of leadership competencies (specific skills and behaviors that contribute to superior performance) and framework for talent management that can be used across the entire organization.

ALFLeading SelfLeading OthersLeading Business
Initiative

•Takes control of situations and exercises leadership.

•Initiates action, gives direction and takes responsibility.

•Be fully connected to the Amref mission by understanding what impact your work has to the organization.

•Takes control of situations and provides leadership to the team.

•Initiates action, gives clear direction and takes responsibility for the teams successes and failures

•Be exemplary in living the Amref values and set an example for your team.

•Takes control of situations and provides leadership to the Business Unit.

•Initiates action, gives clear direction and takes responsibility for the Business Units’ successes and failures

•Use decisions and influence to advance our mission

Collaboration

•Supports others and shows respect and positive regard for them in social situations.

•Puts people first, working effectively with individuals and teams, clients and staff.

•Behaves consistently with clear personal values that complement those of the organization.

•Collaborate within and across teams to achieve better outcomes for the organization.

•Supports others and shows respect and positive regard for all team members in social situations.

•Puts people first, working effectively with individuals and teams, clients and staff.

Consistently role-models Amref Values. Behaves consistently with clear personal values that complement those of the organization.

•Motivate team members to work together to execute and reach the team’s goals. Use shared mission to build a diverse, cohesive and productive team.

•Supports others and shows respect and positive regard for all team members in social situations.

•Puts people first, working effectively with individuals and teams, clients and staff.

Consistently role-models Amref Values. Behaves consistently with clear personal values that complement those of the organization.

•Build a culture of collaboration and teamwork that empowers all staff to contribute and realize their full human potential.

Engaging

•Communicates and networks effectively.

•Successfully persuades and influences others.

•Relates to others in a confident and relaxed manner.

•Use clear, open communication – written and verbal – with manager and peers.

•Communicates and networks effectively with the Team members & Other stakeholders.

•Successfully persuades and influences team members and other stakeholders.

•Relates to team and external stakeholders in a confident and relaxed manner.

•Connect stakeholders. Share the right information, at the right time, with the right people.

•Communicates and networks effectively within and outside Amref.

•Successfully persuades and influences Individuals, Teams and other stakeholders within and  outside Amref.

•Relates to team, Regional and Global stakeholders in a confident and relaxed manner.

•Listen and seek out feedback on organizational strategy. Get buy-in regularly.

Critical Thinking

•Shows evidence of clear analytical thinking.

•Gets to the heart of complex problems and issues.

•Applies own expertise effectively.

•Quickly learns new technology.

•Communicates well in writing.

•Shows evidence of clear analytical thinking in addressing teams challenges and issues.

Challenges team to get to the heart of complex problems and issues.

•Applies own & Teams expertise effectively to guide team in arriving at solutions.

Challenges Team to quickly learn & apply new technology.

•Communicates well in writing.

•Shows evidence of clear analytical thinking in addressing Organizational challenges and issues.

Challenges team & provide leadership insights to get to the heart of complex problems and issues.

•Applies own & organizational  expertise effectively to guide the organization & Health development Sector in arriving at solutions.

Leads the Function/Organization to quickly learn & apply new technology.

•Communicates well in writing.

Innovation

Open to new ideas and experiences.

Seeks out learning opportunities.

Handles situations and problems with innovation and creativity.

Thinks broadly and strategically.

Supports organizational change.

Actively encourages new ideas and experiences from the Team.

Challenges, supports and encourages the Team to seek out learning opportunities.

Leads Team to handles situations and problems with innovation and creativity.

Thinks broadly and strategically.

Supports and drives organizational change initiatives/programmes.

Actively encourages & sponsors new ideas and experiences from across the Organization.

Challenges, supports and encourages the Teams, Team Leaders & Stakeholders to seek out learning opportunities.

Provides Senior Leadership insights as the organization handles situations and problems; challenging Leaders and teams to apply innovation and creativity.

Thinks broadly and strategically.

Sponsors, Supports and drives organizational change initiatives/programmes.

Strategic

•Plans ahead and works in a systematic and organized way.

•Follows directions and procedures.

•Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.

Leads the Team to plan ahead and ensures plans are executed in a systematic and organized way.

Enforces compliance Policies, Procedures and statutory requirements: Ensure adherence to directions and procedures.

Directs team to focus on customer satisfaction and deliver quality service or product to the agreed standards.

Leads the Unit/Organization Senior Management Team to plan ahead and execute Organizational strategy in a systematic and organized way.

Enforces compliance Policies, Procedures and statutory requirements: Ensure adherence to directions and procedures.

Directs the organization to focus on customer satisfaction and deliver quality service or product to the agreed standards.

Resilience/

Agility

•Adapts and responds well to change.

•Manages pressure effectively and copes with setbacks.

Leads team to identify, scope, adapt and responds well to change.

Coaches & Mentors team members to enable them manage pressure effectively and cope with setbacks.

Leads the Organization to identify, define, scope, adapt and respond well to change.

Coaches & Mentor Senior management team to enable them manage pressure effectively and cope with setbacks.

Drive

•Focuses on results and achieving personal work objectives.

•Shows an understanding of business, commerce and finance.

•Seeks opportunities for self-development and career advancement.

•Use SMART goals and KPIs to guide your work, track progress, and hold yourself accountable.

Focuses on Team Performance. Challenging team members on results and achieving personal work objectives.

•Shows an understanding of business, commerce and finance.

Actively seeks opportunities for development and career advancement of team members

•Collaboratively set goals and deadlines with team buy-in, and hold team accountable.

•Focuses on results and achieving Organizational strategic objectives.

Demonstrated and in-depth understanding of Industry, Sector, business, commerce and finance. Incorporating these into leadership and decision making

Actively seeks opportunities for organization-wide development and career advancement of Key Talent to build a strong succession benchstrength

•Set, evaluate, and align goals and incentives across stakeholders. Identify synergies and resolve tensions between goals.